Grade 1 PACE customer support
Need help installing, activating or using Grade 1 PACE? Here's how to reach APPs by Lee.
Talk to APPs by Lee
Contact us through our Facebook page for assistance with Windows downloads, the SF1 demo, license activation, or purchase questions.
Open Facebook Support ↗Please tell us your PACE version, which Windows version you're using, and what happened. For payment issues, include your order reference only. Do not share your license key, private receipt link, passwords or learner details.
See the Windows download guide. Install only the file linked on our official website and review Windows security messages before proceeding.
Describe the issue and attach a screenshot with learner names and personal details hidden. The demo is meant to let you try real classroom workflows locally.
Provide the order reference from the payment flow and a description of what happened. Keep your private receipt and license key confidential.
Excel export requires an activated license and a compatible desktop Microsoft Excel installation. Include the error message if one appears.